ImBusySoftware Support

Three great ways to get support.

1) Read our Frequently Asked Questions (FAQ) Page

2) Visit the "I'm Busy" Autoresponder support forums

3) Contact us directly with support issues.


Common Problems When Installing "I'm Busy":

Issue:
SMS Not Working.

Solution:
When first installing ImBusy you may get a prompt screen about Accepting or Denying server access? Some people get this message while others don't. If you DECLINE server access the SMS AutoReply feature will NOT work while the email auto-reply WILL work. To allow the SMS AutoReply to operate you MUST click Accept as Server and check the box about not asking this again. The prompt will still pop up one or two more times, just Accept everytime. After that, the sms portion will work from them on.

Issue:
Can't Get Unlock Code To Work.

Solution:
After first installing, open "I'm Busy" and click on About at the bottom of the screen. Input the Unlock Code on the line ABOVE Unlock. Once you have entered the code, scroll down to the last line and click Unlock.